LABOUR AT WORK // Specialist Employment and Labour Law Consultancy for the Public Sector
Labour at Work Specialist Employment Labour Law Cnsultants

Managing incapacity (Poor health)

Target Group:
Supervisors, line managers and labour relations practitioners

Course outcome:

  • Understand the difference between poor health as a permanent form of incapacity and poor health as a temporary form of incapacity;
  • Acquiring the ability to manage abuse of sick leave;
  • Know how to manage poor health in a procedural and substantive fair manner


  • How to identify temporary and permanent forms of poor health
  • How to prepare and arrange for a counselling meeting
  • Procedural requirements for incapacity hearing/interview
  • The format and contents of the incapacity hearing/interview
  • Substantive fairness: The outcome of the incapacity hearing/interview (guidance, counselling, adjustment of duties)
  • How to deal with injuries on duty
  • How to deal with alcohol dependency or substance abuse
  • Regular monitoring and feedback
  • Demotion or dismissal if no improvement
  • Code of Good Practice:  Dismissal
  • Applicable collective agreements

Training methodology:

  • Presentations
  • Case studies

Course duration: 1 day